Our senior design project group (Caitlin, Don, Scott, Kasey, Hallie and myself) just finished working on redesigning the visitor experience of the Tropical Forest Complex at the Pittsburgh Zoo. In the first 2 weeks, we were in and out of the Complex surveying visitor behavior and performing our own heuristic evaluation of the atmosphere and information systems.

The following video is a conglomerate of our research, based entirely on overheard dialog, and pitched in a manner meant to connect to the zoo staff.